ALT+CMD+ESC Ltd believes in treating everyone with whom it works or communicates with respect, and that includes you. This also means respecting your privacy to the best of our ability. That means that we will not abuse or misuse the information you give us in any way. We won’t sell your information to anyone, or give it to other companies (other than within the ALT+CMD+ESC Ltd group of companies) or individuals. We won’t load up your email with junk (just an occasional email from us if you choose) or call you with any sales messages. In short, your information is safe with us.
In running and maintaining our Website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information (including name, date of birth, residential address, email address, telephone number, payment information and location data).
Information that you provide when you communicate with us by any means.
Occasionally we may receive information about you from other sources, for example from any third party websites, applications or sign-in services (such as Facebook Connect) that integrate or communicate with the Website in relation to you. If so, we will add this information to the information we already hold about you in order to help us carry out the activities listed below.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products, services, promotions, offers and competitions.
To inform you of any changes to our Website, services or goods and products.
We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.
If you post or send offensive, inappropriate or objectionable content anywhere on the Website, or otherwise engage in any disruptive behaviour on the Website, Defected may use your personal information to stop such behaviour.
Where ALT+CMD+ESC Ltd reasonably believes that you are or may be in breach of any of the laws of England or Wales (for example, but without limitation, because content you have posted may be defamatory), ALT+CMD+ESC Ltd may use your personal information to inform relevant third parties such as your employer, school, e-mail/Internet provider or law enforcement agencies about the content and your behaviour.
In operating our Website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, so sending such information is entirely at your own risk.
We will hold your personal information on our systems until your registration is cancelled.
If you wish to cancel your Website registration, your account will be deleted upon receipt of notification to cancel. One an account is deleted, personal information attaching to that account will not be used or processed by ALT+CMD+ESC Ltd, and will be deleted within one month of notification of account cancellation.
Where you contribute to a Website, ALT+CMD+ESC Ltd will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.
In the event that we sell any or all of our business and then only to the buyer and its professional advisors.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.
If you are aged 16 or under, please obtain your parent or guardian’s permission before you provide personal information to a Website, if asked to do so on the Website. Users without this consent are not allowed to provide us with personal information.
You have the right to request a copy of personal information ALT+CMD+ESC holds about you, and to have any inaccuracies corrected, under the Data Protection Act. We are entitled to charge a nominal fee to process such requests (currently £10 per request) and request that you provide proof of your identity in the form of two items of approved photographic identification (eg a passport and drivers’ licence). We will use reasonable efforts to supply, correct or delete personal information about you on our files.